VTO and call-offs, handled before the first wave
Some mornings you are four drivers over, some mornings one short. Post VTO and the drivers working that day claim it from their phone while the board fills in. Mark a call-off once and the day's count, the driver's record and their route all follow.
Overstaffed? Post the slots
Say how many drivers you can release, add a note, and choose whether they stay on call until a time or are released outright. The offer posts to the day's channel and every driver it is for gets a notification. Each claim waits for your Approve or Deny; once the slots fill, the rest are turned down and told to report as scheduled.
Only the drivers who can take it
- Working that day: only a driver scheduled that day, at that station, can claim. Anyone already off cannot.
- Skills you keep: block a skill and the drivers who hold it are not offered the VTO, so your step van drivers stay on the road.
- No alert: the page names the drivers with notifications off, so you can tell them another way.
- On the board: an approval takes the route and van off that driver's Loadout row and tells dispatch what is free.
A call-off, marked once
Mark the call-off on the driver's Loadout row or their shift on the Scheduler, with the time they called and a reason if you have one. Their day moves to Time Off, so the counts stop counting them, and the mark stays on their record with its attendance points. A route they held shows Reassign, which gives the route and the van to another driver.
Short a driver, and running late
- Open shifts: post one and only the drivers free that day are told, first come, first served.
- Readiness: each day reads Ready, Tight, Short or Critical, and a short day gets its open shifts from the same card.
- Running late: a driver sends their ETA from Home, and dispatch is told.
- Points: call-offs, lates and no-shows add up over a rolling 90 days, and management hears when someone reaches the next level.
Questions
Can a driver call off in the app?
No. A driver reaches dispatch by message or phone, and dispatch marks the call-off, so nobody believes they called off when nobody was told. A day further out can be dropped from My Schedule, for dispatch to approve.
Who can claim VTO?
Only drivers scheduled to work that day at that station. A driver already off, one holding a skill you blocked, or one you have kept from taking VTO cannot claim it.
Does approving VTO change the schedule?
Yes. The driver's day shows as VTO, they drop out of the day's count, and a route or van they held on the Loadout is freed for someone else.
The rest of the day
See it on your own routes
Your first month of the whole platform is free, for everyone, whenever you start. A week of real routes, punches and write-ups is the only way to judge this, and that takes a month to build up.